Survey Solutions

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Toluna is knowledgeable. They provide insight into industry best practices.

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Cutting-edge tools to engage respondents and generate new insight

SURVEY PROGRAMMING

Leverage our investment in survey infrastructure and technologies and reduce your cost of doing business!  Whether you’ve invested in survey technology and infrastructure and need a reliable resource for overflow projects, or need to field a study and already have sample, count on us for your programming needs.  We understand your objectives, and have the ability to flawlessly execute even the most complex research projects.

Whether you’re working with us on a full-service survey, or simply need to use us to program a survey for you, you’ll have a Project Manager assigned to you who will oversee all aspects of survey field.  This Project Manager will ensure that your survey is delivered “right the first time” and that your programming instructions have been implemented properly.  We have the infrastructure and capacity to program surveys quickly, 24×7, so no matter how challenging your project, or time sensitive your survey, we can get it done for you.

We can work with you on any types of projects that you have, from program and host to full-service:

  •  Lower your cost of doing business by outsourcing program and hosting.  No need for an on-site IT or support staff.
  • Ensure your projects are up and running 24/7/365.
  • Field projects quickly and easily.  Our trained programmers can have your project up and running within 24 hours.
  • Receive real-time data and reporting.  Enable your clients to conduct preliminary analysis while your survey is in-field with TolunaAnalytics™.
  • Integrate multimedia elements in your survey including Flash, 3D, audio and video – we have a team of flash programmers on staff who can integrate flash designs and create cutting-edge surveys for you.

And if you’re interested in creating cutting edge surveys… 

IMPROVED RESPONDENT EXPERIENCE

Let’s leverage the power of the Internet to create fun and engaging surveys while gathering new insights! At Toluna, we’ve developed a suite of tools designed to enhance your surveys, improve the respondent experience and gain new insights. Our skilled flash development team can quickly and easily incorporate numerous flash enhancements to bring your surveys to life. Close to 50% of the studies we program leverage Flash, so we’re experts and you can rely on us to take your surveys to Web 3.0 with the click of a mouse.

 

The Internet can offer a unique ability to take standard surveys and make them more engaging, and Toluna’s Flash team is expert at doing just that. Clients often look to us to ensure that the respondent experience is a positive one, and we can provide new types of question designs that can be quickly implemented to surveys to help ensure respondent engagement. Flash alternatives to questions are especially valuable when companies are looking to ask a battery of questions and can be used to ensure thoughtful response/prevent speeding.

Below are just a few examples of the types of questions Toluna can provide;

USING FLASH TO GAIN NEW INSIGHTS

Just as the Internet can provide new ways of engaging respondents, it can just as easily be used to unlock new insights! Many of our clients come to us with images or concepts to test and wonder how best to gather consumer feedback to evaluate their effectiveness. Our team can consult with you to brainstorm new ways of presenting questions or concepts that can unlock new insights from consumers. Let us help you unlock new insight.

Below are just a few examples of the types of studies Toluna can provide that can help you unlock new insight;

 

 

Need to test a concept or have your consumers evaluate an image? Toluna has designed a suite of image optimization tools to get respondents up close and personal with your concepts. Test effectiveness, recall, likability and more with the following tools.

 
Embed video and audio segments into the body of your survey to test likeability and recall. Even sensitive concepts can be tested online with great confidence that your concepts remain secure with SafeView™, Toluna’s image protection technology.

Have a question you need answered, or thinking about a study design? Chances are we’ve done it before. We can consult with you to create a fully customized survey!